MH-CoPES
Mental Health Consumer Perception and Experience of Services
The aim of MH-CoPES is to develop a process for consumers to evaluate public adult mental health services across NSW and to assist consumers and services to work together to improve services based on consumers' feedback. The vision of MH-CoPES is:
- For consumers' voices to be recognised in practice, and to be recognised as essential to guiding services
- For services to be more responsive and accountable to consumers
- To improve existing quality processes in NSW mental health services by developing a mechanism for consumers' views contribute to continuous service improvement
- To create a dialogue and partnership within NSW mental health services around issues important to consumers.
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