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Consumer Workers' Forum - Stage 2: Publications

Consultation Paper: Minimum and Best Practice Training and Developing a Code of Professional Standards for the Mental Health Consumer Workforce in NSW

Currently, work is being conducted around:

  • Minimum and best practice training for NSW consumer workers, and
  • The development of a Code of Professional Standards for the NSW Mental Health Consumer Workforce.

To assist in investigating guidelines and recommendations for minimum and best practice training and in developing a Code of Professional Standards, a paper has been produced providing the reader with:

  • A general understanding of the issues around minimum and best practice training, including: the need for minimum training expectation to be outlined for each of the roles and responsibilities performed by the consumer workforce, and the need for best practice guidelines to be developed for the cosnumer workforce, and
  • A draft version of the Code of Professional Standards for the NSW Mental Health Consumer Workforce.

The consultation paper can be found here The consultation paper can be found here.

To assist in the work being conducted for the CWF Project Stage 2, a survey has been produced, aiming to develop a basic understanding of the educational courses that have already been undertaken by the consumer workforce; areas that consumer workers would like to be educated in; and, courses that should be provided to all cosnumer workers as a minimum during their employment. This survey also provides the opportunity for people to comment on the draft Code of Professional Standards.

The survey can be found here.

We welcome everyone to provide response to the consultation paper. If you would like to provide comment, we ask that you send in your feedback to Jamie McDonald by COB 8 April 2011.

Please send through your feedback by:

Mail:

Suite 501, 80 William Street

East Sydney, NSW 2011

Email:

jmcdonald@nswcag.org.au

Fax:

(02) 9332 0299

Consultation Paper: Remuneration, Supervision and Support, Professional Development and Evaluation of Roles for the NSW Consumer Workforce

NSWCAG will be conducting consultations with consumer workers and Area Executive staff and other mental health staff to provide input into the remuneration, supervision and support, professional development and the evaluation of the roles for the NSW consumer workforce. To assist in the consultation process a short paper has been produced that looks into the issues surrounding each of the topics.

The consultation paper can be found here. The consultation paper can be found here.

Discussion Paper: Roles, Functions, Responsibilities, Titles and Position Descriptions

Throughout May to September 2010, NSWCAG conducted consultations with consumer workers and Area Executive staff and other mental health staff to provide input into the roles, functions, responsibilities, titles and position descriptions for consumer workers. The findings from these consultations have been presented in a discussion paper looking at these aspects of the workforce.

The discussion paper can be found here. The discussion paper can be found here.

Literature Review on the Mental Health Consumer Workforce

A literature review has been produced as part of the CWF Project Stage 2 to examine the research on mental health consumer workers. This review assists in highlighting the current barriers and challenges that exist in the employment of consumers as paid members of mental health services. The findings of this review will help inform the focus for undertaking consultations with relevant stakeholders throughout the project and providing direction for developing the framework for the consumer workforce in NSW.

The review considers:

  • The history of the consumer workforce
  • Consumer workforce progress around Australia
  • The current consumer workforce in NSW
  • International consumer workforce progress
  • Barriers and challenges that face the consumer workforce, and
  • The benefits of the consumer workforce

The literature review can be found here. The literature review can be found here.


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